
*Not all products and services may be available in your area.
In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry.
Check your payment balance and pay your insurance premium from any touch-tone telephone and have it posted to your account the next business day. You can also access your last payment received, your unpaid balance, as well as information about cancellations, changes, refunds and returned checks via our Billing VRU by calling the phone number located in the upper right-hand corner of your Travelers bill.
Note: Pay by Phone not available for MA automobile policies. Other restrictions may apply.
For Boat and Yacht Claims call (800)772-4482
307 West Center Street
Lexington, North Carolina 27292
Phone: (336) 249-4951
Fax: (336) 249-7759
138 S. Cherry St.
Suite 300
Winston-Salem, North Carolina 27101
Phone: (336) 245-2529
Fax: (336) 245-2429
8133 Ardrey Kell Rd
Suite 203
Charlotte, North Carolina 28277
Phone: (704) 287-3634